New Features

^{SkioSMS - New and Improved} 💬

We’ve given SkioSMS the facelift it needed and deserved. From a more intuitive interface, to deeper analytics around the actions taken, we’re sure you’ll love it. The most notable improvements include:

• SMS Analytics: Track messages sent and actions taken via SMS.

• SMS Simulator: Test SMS flows without sending real texts.

• Improved Management: Easily manage one-way and two-way notifications.

• New Actions: Add one-time add-ons and change billing dates via SMS.

• New Messages/Triggers: Get subscription information via SMS.

• Magic Links: Simplify login with magic links in SMS

• And much more!

Interested in learning more? Read through our help doc. 

Limit Next Billing Date For Subs

Letting your customers change their next billing date gives them the flexibility to adjust their subscription without needing to cancel. That being said, some customers may push it too far, which isn’t great since their subscription may not process in a window you’re comfortable with. 

 Well, good news! You can now adjust how many days in the future a customer can push their subscription! Simply navigate to your Customer Portal > Portal Settings, and insert how many days into the future a customer can set their next billing date.

Quality of Life Updates 🌞 
_{Updating Product Price (Automation & Bulk Ops)}

Previously, you had the power to set a new static price within the Automations and Bulk Ops feature (ex: after checkout, make Espresso $15).

Now you have two new price update solutions at your fingertips: Percentage off, and Fixed amount off. This is particularly useful if you frequently change the prices of your Shopify products.

Price: Let’s you set a fixed price
Percentage off: The percentage off the product price (not subscription price).
Fixed amount off: Takes a fixed amount off the product price (not subscription price). If using Shopify Markets, the fixed amount is discounted from the price in the Site currency and then dynamically converted.

Billing Page
In case your Finance team isn’t reading this newsletter, make sure to flag this to them! You can now view past invoices, update your payment method on file and billing information, and see the upcoming invoice amount. This is available under Account > Invoicing > Manage Billing.

Dynamic Build-A-Box: Different Currencies
Expand the reach of your Dynamic BABs by setting different currencies for them. Originally, they were restricted to your store’s currency, limiting expansion for your BABs. Now you can reach the right market, with the right currency/price.

N.B.: (1) This feature works best with percentage-based discount boxes. (2) You need to create individual boxes for each respective currency domain. This is not a dynamic currency solution based on the customer IP.

Selling Plan Sorting
Great news! You can now drag and drop the selling plans (within the selling plan group) in the order you want!

Why is this exciting? Because now if you create a new frequency that you want listed at the top of the plan picker, you can easily do it without needing to delete and recreate the selling plans.

Mute Notification For Canceling Subscription

Have you ever wanted to cancel a customer’s subscription without triggering the “Cancelled Subscription” notification? Well now you can! Within the Skio dashboard, on the cancellation page, there’s a checkbox in case you wish to suppress it.

Partner Spotlight ⚡️ 

Tune-up your subs program

A modest time & money investment at the top of the cycling season goes a LONG way in helping you avoid injury and maintain your equipment.

Similarly, regular tune-ups of your subscription program help set you up for success (and $$). 

Skio’s partner 100 Celsius are now offering subscription tune-ups to Skio clients.

This tune-up is LOADED with value. 

After a thorough churn analysis, 100C leans on these insights to tune up your: 

1. Subscription offer: re-position your offer to boost opt-ins

2. Subscription email flows: tweak your comms to build habits + set expectations 

3. Cancellation reasons: collect useful data and present thoughtful offers to keep subscribers onboard

4. Payment recovery settings: minimize passive churn + maximize payment recovery

Regularly $7k, we’ve worked with the team at 100C to lock-in a special rate for Skio customers.

 Get your tune-up for $3.5k (50% off) when you email [email protected] 

This tune-up offer has helped:

• 6x weekly subscription growth through PDP optimizations

• Increase save rates from 5% to 12.2% in two weeks (saving $3k in MRR)

• 3x “first 30 day” subscriber revenue by restructuring the front-end offer

• Reduce skip rates by 52%, adding $8k to monthly revenue

Partner edition: Skio in the wild ⛰️
Binaery, a Shopify Plus development agency has recently gone all in on Skio 😎

We've partnered with the Binaery team to highlight not just our functionality, but build a resource hub around subscription commerce and why Skio is their subscription management tool of choice.

See what our partners are saying about Skio here and the impact we're having on our partners' clients' businesses. Quick shout out to Heights for being the poster child on this one!